Terms and Conditions

1. Website Usage Agreement

By accessing and using the Tronilvo website, you agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our website.

2. Service Description

Tronilvo provides barbershop and grooming services including but not limited to:

• Men's haircuts and styling
• Beard trimming and shaping
• Hot towel shaves
• Mustache trimming
• Hair washing and styling
• Facial treatments
• Premium grooming services
• Head massage and relaxation

3. Booking and Payment

All services must be booked in advance through our website or by contacting us directly. Payment is required at the time of service unless otherwise arranged.

• Classic Men's Haircut: €22
• Fade or Skin Fade: €25
• Hot Towel Shave: €25
• Beard Trim: €15
• Haircut + Beard Trim: €35
• Gentleman's Experience: €55

4. Cancellation Policy

Services can be cancelled up to 24 hours before the scheduled time for a full refund. Cancellations made less than 24 hours in advance will incur a 50% cancellation fee. Emergency cancellations will be handled on a case-by-case basis.

5. Customer Responsibilities

Customers are responsible for:

• Arriving on time for their scheduled appointments
• Providing accurate grooming preferences and service history
• Communicating any allergies or skin sensitivities
• Informing us of any specific grooming requirements or concerns
• Following barbershop rules and maintaining respectful behavior
• Paying for services as agreed
• Maintaining personal hygiene standards

6. Our Responsibilities

Tronilvo commits to:

• Providing high-quality haircut and grooming services
• Using professional-grade tools and grooming products
• Maintaining clean and safe barbershop facilities
• Protecting customer privacy and personal information
• Offering professional customer service and support

7. Liability and Safety

While we take every precaution to provide excellent service, Tronilvo is not liable for any issues that may occur during grooming services. We maintain comprehensive insurance coverage and follow strict hygiene and safety procedures to ensure the best possible experience. All customers must sign a service agreement and liability waiver.

8. Website Content

All content on this website, including text, images, and logos, is the property of Tronilvo and is protected by copyright laws. Users may not reproduce or distribute any content without written permission.

9. Privacy Policy

We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

10. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be posted on this page, and continued use of our website constitutes acceptance of the modified terms.

11. Contact Information

For questions about these terms or our services, please contact us:

• Address: Rua do Estilo 17, Lisboa, Portugal
• Phone: +351 912 456 789
• Email: support@tronilvo.com
• Website: www.tronilvo.com